Refund policy

Shipping & Returns 🤍
We want you to love your MLZ pieces! If it’s not a perfect match, here is the quick scoop:
 We highly encourage you to check your order while the courier is there to ensure it's perfect right away!
 Requests must be made within 7 days of delivery. Items must be unworn, unwashed, and have all tags attached.
 Delivery fees for returns or exchanges are covered by the customer (unless we sent a defective or incorrect item—then it’s on us!).
 Returns and exchanges are only available within Cairo/Giza. We unfortunately cannot offer them for orders delivered to other governorates.
 Please note that items bought during a sale are final and cannot be returned or exchanged.
 Once approved, refunds are processed within 7–14 business days after we receive and inspect the item back.
 For any inquiries, you can reach us via a direct message on our Instagram page, WhatsApp, or email.

Customer Support
Phone: 01024673635
Available on weekdays from 11:00 AM to 4:00 PM
E-mail: Mill.zee80@outlook.com

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